Phone Systems for Medical Offices
Medical offices provide multiple services and have functionally diverse staff. Schedules are hectic, yet procedures must be followed, and expectations are high. We tailor our award-winning Phone Service for Small Business to adjust to your specific needs. Get a multiplicity of efficient function – call responder/auto-attendant, call routing and forwarding and much more – from Telefonext.
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No Missed Calls
With our multi-line system you get virtually unlimited calls, both incoming and outgoing, simultaneously. No incoming call will ever get a busy signal. No outgoing call will have to wait for a free line. Patients, labs and colleagues depend on you. You need a dependable communication system. Get it from Telefonext.
Full Fax Support
For medical offices, fax communication is literally indispensable. Lab reports, requisitions, referrals, test results, prescriptions and really almost everything you do relies on a properly working fax. Telefonext adds the advantages of modern VoIP infrastructure to your legacy fax system.
Efficient Call Routing
How callers are greeted, and how calls are distributed, matters greatly. Patients, pharmacies, labs and physicians are all routed differently. A substandard system may result in frustrated callers, added labour and lost time. Why worry about these things, and why pay extra to avoid them? Telefonext, as part of our all-inclusive service, will create a smoothly-running call routing system based on your specific routines. Invaluable!
Voicemail to email
Get voicemail sent to your email as an attachment. You can access it easily and store important messages at your convenience.
Documentation and Call Logs
Tracking your usage – both incoming from patients and others or outgoing by your staff – can sometimes be critically important. Get access to CDRs – Call Detail Records – confidentially and hassle-free.
Call Recording
Record your calls or parts of them, incoming or outgoing. Indispensable for evidence, quality control, training or anytime you need to record a conversation. Use a recording instead of relying on someone’s memory.